We respect your rights to privacy under the Privacy Act 1988 (as amended) (Commonwealth) (Act) and all regulations made under the Act including the Australian Privacy Principles and we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your personal information.
What is your personal information?
given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, and email address. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.
What this policy covers.
This policy covers our treatment of information that we obtain when you visit our website. In addition we may provide links to other services and on occasion links to other sites that may interest you. These sites are owned independently of us and you should review their privacy policies before submitting personal information to them.
Information we gather.
We collect personal information about you so that we can perform our business activities and functions and to provide the best possible quality of service. Information that we gather generally falls into two categories: (1) personally identifiable information, which is gathered with your specific knowledge and consent, for instance when you subscribe to our publication(s), or get in touch via our online forms, you are asked to provide information such as your email address, phone number, name and enquiry, and (2) non-personally identifiable information collected through technology, which includes tracking information collected as you navigate the website including use of browser “cookies” – please see section 4.b.(i) below.
How do we collect your personal information?
We collect your personal information directly from you. When collecting personal information from you, we may collect in ways including:
Registration or subscription through our website. When you register your interest or subscribe through our website, you supply certain personally identifiable information including, in most cases, a unique email address and demographic information.
Non-personally identifiable information collected using technology.
Analytics Technologies. We have hired third parties to provide us information, reports and analysis about the usage and browsing patterns of the users of our website. The non-personally identifiable information is collected on our behalf and used by such third parties to analyze trends, administer the site, track users’ movements around the site, and gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.
Log files and reading history. We automatically log certain information about your use of the website. This information includes reading history of the pages you view. We may use this information to provide you with customized recommendations based on your reading history. We also use log files in aggregate usage of the website.
How we use the information we collect
Services you request. We generally use personally identifying information you supply to provide you with the information you have requested. For example, if you subscribe to our publications, we may use your email address to send you a confirmation notice and add you to our database for ongoing communications. We may also use the information to communicate with you about new features, products, or services and/or to improve the services we offer by tailoring them to your needs.
Analysis. We perform statistical, demographic, and marketing analysis of users of our website for product development purposes and to generally inform advertisers about the nature of our users. We also use this information to improve customer relationships.
Our email policy. We fully comply with applicable marketing laws, such as the Spam Act 2003 (Commonwealth). All of our emails include an easy to use unsubscribe facility.
Newsletters and promotional emails. We offer an email newsletter and may also periodically email you about products and services that we think may be of interest to you. If you no longer wish to receive a specific newsletter or promotion from us, please follow the “unsubscribe” instructions located at the bottom of each email. To manage your email preferences, please click on the unsubscribe link found at the bottom of any email you receive from us.
Legal Requirements. We may also provide access to our databases to cooperate with official investigations or legal proceedings, including, for example, in response to subpoenas, search warrants, court orders, or other legal proceedings.
Acquisition or Transfer. As our business changes, we may buy or sell various assets. In the event that all or a portion of the assets owned or controlled by Ramus Illumination Pty Ltd, (including any parent or subsidiary company) are sold, assigned, transferred or acquired by a third party, data collected from the users of our websites may be among such assets.
Other businesses, new entities. If we determine to establish any new subsidiary company (whether wholly controlled by us or otherwise) we may transfer or share your information and data to those new companies for the same purposes.
Do we disclose your personal information to anyone outside Australia? We may disclose personal information to our related bodies corporate and third party suppliers and service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information. We may disclose your personal information to entities located outside of Australia, including the following: our related bodies corporate, our data hosting and other IT service providers, located in foreign countries (some cloud service providers may store data in several countries) and other third parties who may be located outside of Australia.
How we keep your information secure
Network Security. We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information, including your personal information, stored in our computer systems from unauthorized access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security under all conditions. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
Management Procedures. We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information.